Scottish Personal Licence Holders

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£20.00
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The Highfield Scottish Personal Licence Holders course is designed to provide comprehensive training for individuals seeking to obtain a personal licence in Scotland. This course covers legal responsibilities, licensing laws, alcohol-related harm prevention, and best practices in alcohol retailing. It is essential for anyone wishing to become a designated premises manager (DPM) or assume responsibility for the sale of alcohol in licensed premises in Scotland.

Module 1: Introduction to Personal Licence Holders (PLH)

– Objectives and Importance

  – Understanding the role and responsibilities of a Personal Licence Holder

  – Overview of the Licensing (Scotland) Act 2005 and other relevant legislation

– Benefits of Holding a Personal Licence

  – Advantages for individuals and establishments

  – Importance of responsible alcohol retailing practices

Module 2: Licensing Objectives and Legal Framework

– Licensing Objectives

  – Understanding the four licensing objectives

  – How Personal Licence Holders contribute to achieving these objectives

– Legal Framework

  – Detailed overview of the Licensing (Scotland) Act 2005

  – Conditions and requirements for obtaining and maintaining a personal licence

Module 3: Roles and Responsibilities of a Personal Licence Holder

– Legal Responsibilities

  – Duties and obligations of a Personal Licence Holder

  – Understanding the role in ensuring legal compliance and public safety

– Supervision and Training Requirements

  – Responsibilities towards staff training and supervision

  – Implementing best practice in alcohol retailing and serving

Module 4: Alcohol and its Effects

– Understanding Alcohol

  – Effects of alcohol on the body and behaviour

  – Standard drink measures and alcohol units

– Alcohol-Related Harm

  – Impact of excessive alcohol consumption on health and society

  – Strategies for promoting responsible drinking behaviours

Module 5: Licensing Law and Regulations

– Key Provisions of the Licensing (Scotland) Act 2005

  – Conditions and restrictions for alcohol sales and consumption

  – Hours of operation and permissible activities under a personal licence

– Age Verification and Refusal of Service

  – Techniques for age verification and compliance with the Challenge 25 policy

  – Circumstances under which alcohol service should be refused

Module 6: Handling Difficult Situations

– Dealing with Intoxicated Customers

  – Recognising signs of intoxication and managing customers accordingly

  – Strategies for preventing service to intoxicated individuals

– Conflict Resolution

  – Techniques for de-escalating conflicts in licensed premises

  – Maintaining a safe and welcoming environment for all customers

Module 7: Promoting Responsible Drinking

– Promotional Practices

  – Responsible marketing and promotion of alcohol products

  – Educating customers on responsible drinking behaviors

– Support and Assistance

  – Providing information on local support services for alcohol-related issues

  – Referring customers to appropriate support organisations

Module 8: Personal Licence Application Process

– Application Requirements

  – Steps involved in applying for a personal licence

  – Documentation and information required for the application process

– Conditions and Restrictions

  – Understanding the conditions and restrictions placed on personal licences

  – Responsibilities for renewal and maintaining compliance

Module 9: Best Practices and Case Studies

– Best Practice Guidelines

  – Implementing best practices in alcohol retailing and serving

  – Case studies of successful implementation of responsible alcohol policies

– Learning from Incidents

  – Analysis of real-life scenarios and lessons learned

  – Improving practices based on past experiences

Module 10: Assessment and Certification

– Assessment Methods

  – Written examination

  – Practical assessments and role-playing scenarios

– Certification

  – Upon successful completion, participants will receive a Highfield Scottish Personal Licence Holders certificate

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