Personal Licence Holders Level 2

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£20.00
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The Personal Licence Holders Level 2 course provides comprehensive training for individuals seeking to obtain a personal licence to sell alcohol in England, Wales, and Northern Ireland. Participants will learn about legal responsibilities, licensing laws, alcohol-related harm prevention, and best practices in alcohol retailing. This course is essential for anyone aspiring to become a designated premises supervisor (DPS) or assuming responsibility for the sale of alcohol in licensed premises.

Module 1: Introduction to Personal Licence Holders

– Objectives and Importance

  – Understanding the role and responsibilities of a Personal Licence Holder

  – Overview of the Licensing Act 2003 and relevant legislation

Module 2: Licensing Objectives and Legal Framework

– Licensing Objectives

  – Understanding the four licensing objectives: prevention of crime and disorder, public safety, prevention of public nuisance, protection of children from harm

  – How Personal Licence Holders contribute to achieving these objectives

– Legal Framework

  – Overview of the Licensing Act 2003 and associated regulations

  – Conditions and requirements for obtaining and maintaining a personal licence

Module 3: Roles and Responsibilities of a Personal Licence Holder

– Legal Responsibilities

  – Duties and obligations of a Personal Licence Holder

  – Ensuring legal compliance and promoting responsible alcohol retailing practices

– Supervision and Staff Training

  – Responsibilities towards staff training and supervision

  – Implementing best practice in alcohol sales and service

Module 4: Alcohol and its Effects

– Understanding Alcohol

  – Effects of alcohol on the body and behavior

  – Standard drink measures and alcohol units

– Alcohol-Related Harm Prevention

  – Strategies for preventing alcohol-related harm

  – Importance of responsible drinking behaviors

Module 5: Licensing Law and Regulations

– Key Provisions of the Licensing Act 2003

  – Conditions and restrictions for alcohol sales and consumption

  – Hours of operation and permissible activities under a personal licence

– Age Verification and Refusal of Service

  – Techniques for age verification and compliance with age-related sales laws

  – Circumstances under which alcohol service should be refused

Module 6: Handling Difficult Situations

– Dealing with Intoxicated Customers

  – Recognizing signs of intoxication and managing customers accordingly

  – Strategies for preventing service to intoxicated individuals

– Conflict Resolution

  – Techniques for resolving conflicts in licensed premises

  – Maintaining a safe and welcoming environment

Module 7: Promoting Responsible Drinking

– Promotional Practices

  – Responsible marketing and promotion of alcohol products

  – Educating customers on responsible drinking behaviors

– Support and Assistance

  – Providing information on local support services for alcohol-related issues

  – Referring customers to appropriate support organizations

Module 8: Personal Licence Application Process

– Application Requirements

  – Steps involved in applying for a personal licence

  – Documentation and information required for the application process

– Conditions and Restrictions

  – Understanding the conditions and restrictions placed on personal licences

  – Responsibilities for renewal and compliance with licensing laws

Module 9: Best Practices and Case Studies

– Best Practice Guidelines

  – Implementing best practices in alcohol retailing and service

  – Case studies demonstrating effective implementation of responsible alcohol policies

– Learning from Incidents

  – Analysis of real-life scenarios and lessons learned

  – Improving practices based on past experiences

Module 10: Assessment and Certification

– Assessment Methods

  – Written examination assessing knowledge of course content

  – Practical assessment evaluating application of knowledge in simulated scenarios

– Certification

  – Upon successful completion, participants will receive a Level 2 certificate in Personal Licence Holders

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