The Care Certificate – Duty of Care course is designed to educate healthcare and social care professionals on the fundamental principle of duty of care in their practice. Participants will learn about their legal and ethical responsibilities to ensure the safety, well-being, and dignity of service users under their care.

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Learning Objectives:

– Understanding Duty of Care: Gain a comprehensive understanding of the concept of duty of care in healthcare and social care settings.

– Legal and Ethical Responsibilities: Recognize the legal frameworks, policies, and guidelines governing duty of care.

– Promoting Safety and Well-being: Develop skills to identify and respond to risks to ensure the safety and well-being of service users.

– Maintaining Professional Boundaries: Understand the importance of maintaining professional boundaries while providing care and support.

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Course Content:

1. Introduction to Duty of Care

   – Definition and significance of duty of care in healthcare and social care.

   – Legal and ethical implications of duty of care responsibilities.

2. Legal Frameworks and Policies

   – Overview of legislation, regulations, and organizational policies governing duty of care.

   – Responsibilities of care providers and employers in upholding duty of care standards.

3. Risk Assessment and Management

   – Techniques for conducting risk assessments to identify potential hazards and risks.

   – Strategies for managing risks and promoting a safe environment for service users.

4. Person-Centered Care

   – Implementing person-centered approaches to ensure care plans meet individual needs and preferences.

   – Respecting autonomy and promoting informed decision-making among service users.

5. Communication and Advocacy

   – Effective communication strategies to build trust and understanding with service users and their families.

   – Advocating for the rights and interests of service users in care planning and decision-making processes.

6. Handling Complaints and Concerns

   – Procedures for addressing and resolving complaints and concerns related to duty of care.

   – Techniques for promoting transparency and accountability in care provision.

7. Professional Boundaries and Ethics

   – Understanding professional boundaries and their importance in maintaining trust and professionalism.

   – Ethical considerations in decision-making and care delivery.

8. Reflective Practice and Continuous Improvement

   – Reflecting on personal practice to enhance understanding and application of duty of care principles.

   – Commitment to ongoing learning and development to improve care outcomes.

Target Audience:

– Healthcare assistants, support workers, nurses, caregivers, and other frontline staff in healthcare and social care settings.

– Individuals new to the care sector seeking foundational knowledge and skills in duty of care.

– Organisations committed to promoting safe, compassionate, and ethical care practices.

Conclusion:

The Care Certificate – Duty of Care course equips participants with essential competencies to uphold legal and ethical responsibilities in caring for service users. By understanding duty of care principles, assessing risks, and maintaining professional boundaries, participants contribute to creating safe, respectful, and person-centered care environments. This course supports the development of compassionate caregivers dedicated to providing high-quality care and promoting the well-being and dignity of service users under their supervision.